FAQs

Shipping policy

Only USA Shipping – Standard Delivery (5-8 Working Days), No International Shipping

At this moment we only ship within the United States.

What is the total delivery time for my order?

For in-stock pieces, orders are usually shipped within 5-8 days. (Monday – Friday) using Royal Mail. Made-to-order and pre-ordered delivery times vary, please check the product description.

Transit Time: 3-5 days (MONDAY – FRIDAY)

Handling time: 1-2 days (MONDAY – FRIDAY)

What are your shipping rates?

We offer free Shipping anywhere in US.

Item not received ?

Please contact us in the unlikely instance your item has not been delivered.

Which locations do you deliver to?

We ship all orders to anywhere in the United States. How do I check the status of my order?

You will receive email notifications. You may also track your order status on our order tracking page.What should I do if the tracking number I receive is not working?

If you are having tracking issues please contact us at [email protected].

Returns

We have 30 day return policy. If you found any problem or issues in product please contact us mail: [email protected]m  If 30 days gone since your package is delivered, unfortunately, we can not accept your return and we can cot provide any refund or exchange. When your return your product, products must be unused, excellent conditions and original package. Otherwise your return not accept and No provide refund or exchange.

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:

  • WRONG PRODUCT:

If you discover your order is flawed please contact us mail: [email protected]  With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.

  • What is the restocking fee?
    No restocking fee

How can customers return products?
By Mail

How Will Customers Get the Return label?
For defective products: Download/print

For customer remorse: Customer responsibility

The product conditions that we allow for returns

New

For defective products: Download/print
For customer remorse: Customer responsibility

What is your return address ?

7908 Jefferson Circle, Colleyville, TX, 76034, United States.

Customer Support 24/7

Phone: +1 503-358-0428

Email: [email protected]